There is no reason whatsoever, why somebody who can, should not just use email. But why not use both? If of course they know how to, and if they have the wherewithal e.g. a computer with internet access, at the time that they want to make the call.

There are times, especially when you are away from home, that you just want to hear the sound of a loved one's voice. The message may be stored and listened to over and over, is of course an added bonus.

So for order lines, help lines or even singing audition lines and voting, Telephonemail is the perfect solution.

There is no special equipment needed at all. The aim from the outset was to establish a product that could be used by: children, the aged, the physically impaired, technophobes and of course financial challenged persons with no access to a computer.